Get in Touch
Have questions about our knobs or custom orders? We'd love to hear from you. Each inquiry is personally handled by our team.
Send us a Message
Contact Information
Location
SHIFTGRAIN
Phoenix, Arizona
United States
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Response Time
We typically respond to all inquiries within 24 hours during business days. Custom order consultations may require additional time for detailed proposals.
Custom Orders
Interested in a custom knob? We love bringing unique visions to life. Each custom order is personally handled with detailed consultation and progress updates throughout the process. We do take these projects on rarely as to not overlaod the market with our work.
Frequently Asked Questions
How long does a custom order take?
Custom orders typically take 4-6 weeks from design approval to completion, depending on complexity and current queue.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination.
How do I track my order?
Once your order is placed, you'll receive regular updates via email. Custom orders include progress photos and milestone notifications.
What's included with each knob?
Every knob includes NFC authentication, Certificate of Authenticity, premium packaging, and lifetime registry access.