Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email, phone, address)
- Order and payment information
- Custom design preferences and specifications
- Communications and feedback
- Registry and authentication data
How We Use Your Information
We use your information to:
- Process orders and provide customer service
- Communicate about your orders and our products
- Maintain the NFC registry and authentication system
- Improve our products and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who help us operate our business, but they are bound by confidentiality agreements.
NFC Registry Data
The registry contains ownership history and authentication data for each knob. This information is essential for verification and transfer processes. Registry entries may be publicly visible but do not include personal contact information.
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Request information about how your data is used
Cookies and Analytics
Our website uses cookies to improve your experience and provide analytics. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@shiftgrain.com or through our contact form.
Last updated: January 2024
This policy may be updated periodically. We will notify you of significant changes.